Array Advisors Insights

Laura Silvoy

I am a Healthcare Systems Engineer with a passion for improvement. My background in architecture and healthcare systems engineering provides a unique blend of proficiency around the built environment, improvement methodologies and analytical approaches. Using simulation and other process improvement tools, I strive to create a better patient experience by combining efficient work flows with effective spatial planning. Continuously advancing our own productivity and design culture is a top priority and I always look to improve the ways we deliver results to our customers.
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Recent Posts

Tweaks to the Process Aids Physician Practice Satisfaction Rates

Posted by Laura Silvoy on May 11, 2018

Not all opportunities to accommodate the needs of a growing physician practice require expanding the physical space. Array Advisors brings lean thinking and process optimization expertise to help.....READ MORE

Topics: Predictive Analytics, Lean Operational Improvement, Simulation, Case Study

Simulations Assist Hospital Staff Resource Allocations

Posted by Laura Silvoy on December 5, 2017

A client challenged Array to help increase the number of patients who can be scheduled per day for an MRI, which was at a 75% utilization rate. Due to the complex interactions between the staff ...

...READ MORE

Topics: Lean Operational Improvement, Simulation

Developing Lean Practitioners

Posted by Laura Silvoy on June 14, 2017

In 2016, Array’s lean leaders worked to develop a Lean Practitioner Course to ensure that all staff understand how to find waste and improve the way they work. This three-day course teaches lean.....READ MORE

Topics: Transformation, Lean Practitioner Training

The Story of the Traveling Lean Facilitator Toolkit

Posted by Laura Silvoy on May 10, 2017

When Array began facilitating Gemba Mapping events for clients, we had no standard set of tools to help make the event go smoothly. We would show up with a bag full of markers and a roll of paper......READ MORE

Topics: Lean Operational Improvement, Transformation, Lean Facilitator Toolkit

Personal Kanban Revisited: Part 2

Posted by Laura Silvoy on April 19, 2017

After sharing the image of my personal kanban, I also wrote a blog post detailing my personal kanban journey. My task management strategy underwent several PDSA cycles over the past year. My.....READ MORE

Topics: Kanban, Task Management

Personal Kanban Revisited: Part 1

Posted by Laura Silvoy on March 29, 2017

About a year ago, I shared an image of my personal kanban board on LinkedIn. This innocent update resulted in a surprising number of comments, likes and profile views. At the time, I couldn’t.....READ MORE

Topics: Kanban, Task Management